Data Protection

Mee44 Privacy Policy – Your Data Security Is Our Priority

Mee44 is committed to protecting the personal information of every member. This document transparently explains how we collect, use, and safeguard your data at all times.

Last Updated: 1 January 2026

How mee44 Protects Your Information

256-bit SSL Encryption

All data transmitted between your device and mee44 servers is protected by industry-standard 256-bit SSL encryption — the same technology used by leading banks in Malaysia.

Secure Data Storage

Your personal data is stored on servers protected by a layered access control system. Only authorised staff may access sensitive mee44 member data.

Full Control in Your Hands

As a mee44 member, you have the right to access, correct, or request deletion of your personal data at any time through your account or by contacting our team.

No Data Selling

Mee44 has never sold, rented, or disclosed your personal information to third parties for marketing purposes without your explicit consent.

Legal Compliance

The mee44 privacy policy is built in line with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) to ensure your rights as a user are always protected.

Communication Controls

You may opt out of receiving marketing communications from mee44 at any time via your account settings or by contacting our support team directly.

1 Introduction & Scope of This Policy

Welcome to the mee44 Privacy Policy. This document clearly and transparently explains how the mee44 platform ("we", "mee44", or "the Company") collects, uses, stores, discloses, and protects your personal information as a user or prospective user of our platform.

This policy applies to everyone who interacts with mee44 — whether through the official website at mee44.app, our mobile app for Android and iOS, or any other official mee44 communication channel.

Legal Basis: This Privacy Policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using mee44 services, you consent to the collection and use of your personal data as described in this document.

We understand that your trust is our most valuable asset. That is why mee44 is always committed to ensuring your personal information is handled with full responsibility, transparency, and in accordance with the highest security standards in the industry.

2 Types of Personal Data We Collect

Mee44 collects your personal information through several means — directly when you register or use the platform, automatically as you browse our website, and sometimes through trusted third parties such as payment providers and identity verification partners.

Below is a summary of the types of data we collect, organised by category:

Data Categories Examples of Information Collection Method
Identity Information Full name, date of birth, national ID or passport number Account registration, KYC process
Contact Information Email address, mobile number, residential address Account registration, profile updates
Financial Information Bank account number, bank name, deposit and withdrawal transaction history Deposit and withdrawal process
Usage Data Games played, session duration, betting records, wins Automatically collected during platform use
Technical Data IP address, device type, web browser, operating system, cookie data Automatically collected during website browsing
Verification Documents Copy of ID card, facial photo (selfie), bank statement KYC process and withdrawal verification

Note: mee44 only collects data that is strictly necessary for platform operations and legal compliance. We do not collect sensitive information such as your health records, religious beliefs, or political views.

3 How We Use Your Personal Data

Every piece of information we collect has a clear and legitimate purpose. mee44 uses your personal data for the following purposes:

  • Account Management: Creating, verifying and managing your mee44 account, including the KYC process required for legal compliance.
  • Transaction Processing: Processing deposits, withdrawals and all financial transactions on the platform securely and efficiently.
  • Service Delivery: Enabling you to access all games and features on the mee44 platform, including bonuses, promotions and the loyalty programme.
  • Security & Fraud Prevention: Detecting, investigating and preventing any fraudulent activity, money laundering or platform abuse.
  • Customer Support: Providing technical assistance and responding to your enquiries through our designated support channels.
  • Marketing Communications: Sending information about mee44 promotions, bonuses and special offers — subject to your communication preferences.
  • Platform Improvements: Analysing usage patterns to improve the gaming experience, platform performance and new features.
  • Legal Compliance: Meeting applicable legal obligations, including reporting to authorities as required under Malaysian law.

Mee44 will not use your personal data for any purpose beyond the list above without obtaining your fresh consent beforehand.

4 Data Disclosure to Third Parties

Mee44 does not sell, rent, or trade your personal information to any third party for commercial gain. However, in certain situations, we may need to share your data with the following parties for legitimate operational purposes:

  • Payment Service Providers: Financial institutions, card processors, and digital wallet providers involved in processing your deposit and withdrawal transactions.
  • Game Providers: Gaming software companies that provide game content on the mee44 platform, to the minimum extent required for game functionality.
  • KYC Service Providers: Identity verification partners who assist us in confirming your identity for legal compliance purposes.
  • Relevant Authorities: Government agencies, regulatory bodies, or law enforcement authorities when required by applicable Malaysian law.
  • IT Service Providers: Companies that provide technology infrastructure, cloud services, and cybersecurity tools for mee44 platform operations.

Confidentiality Agreements: All third parties who receive your data are required to sign strict confidentiality agreements and comply with data protection standards equal to or higher than those of mee44 itself.

In the event of a company merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. In such cases, we will notify you in advance and ensure the receiving party adheres to an equivalent privacy standard.

5 Data Security & Protection Measures

Protecting your personal data from unauthorised access, loss, destruction or unlawful disclosure is a top priority at mee44. We implement multiple layers of technical and organisational safeguards to ensure the security of your information:

  • End-to-End Encryption: All data communications between your device and mee44 servers are secured with TLS 1.3 and 256-bit SSL encryption protocols.
  • Layered Access Controls: Access to user data is strictly limited to personnel with a legitimate business need, supported by comprehensive audit logs.
  • Two-Factor Authentication (2FA): mee44 supports two-factor authentication for all accounts as an additional layer of protection against unauthorised access.
  • 24/7 Monitoring: Our security systems are continuously monitored around the clock to detect any threats or suspicious activity in real time.
  • Regular Security Testing: mee44 conducts regular penetration testing and security audits by independent security experts.

Shared Responsibility: While mee44 takes all reasonable steps to protect your data, account security also depends on your own actions. Make sure your password is strong, unique, and never shared with anyone.

In the event of any data security incident involving your personal information, mee44 is committed to notifying you and the relevant authorities within the timeframe required by applicable law.

6 Cookies & Tracking Technologies

Mee44 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and maintain the security of your login session. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login verification, session management, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting anonymous information about how you use our website to help us improve performance and user experience.
  • Functional Cookies: Remembering your preferences and settings such as your preferred language, wagering limits you have set and frequently used account details.
  • Analytics Cookies: Used to understand website traffic patterns and aggregate user behaviour for continuous improvement purposes.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the mee44 platform.

No Third-Party Advertising Cookies: mee44 does not permit third-party advertising networks to place advertising tracking cookies on our platform without your knowledge and consent.

7 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by mee44:

Right of Access

You have the right to request and receive a copy of the personal information we hold about you at any time.

Right to Rectification

You have the right to request the correction of any inaccurate or incomplete personal information in our records.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data, subject to applicable legal record-keeping obligations.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time, at no charge.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format and transfer it to another service provider if desired.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your personal data while a dispute or complaint is being resolved.

To exercise any of the above rights, please contact the mee44 privacy team via email at [email protected] or through the in-platform support system. We will process your request within 30 business days from the date of receipt.

8 Data Retention Period

Mee44 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable Malaysian law. Our data retention policy is as follows:

  • Active Account Data: Retained for the duration of your active account at mee44 and for the stipulated period following account closure.
  • Financial Transaction Records: Retained for a minimum of 7 years from the transaction date in accordance with Malaysian financial regulatory requirements.
  • KYC Documents: Retained for the duration of the active account and for a minimum of 5 years after account closure in accordance with anti-money laundering (AML) requirements.
  • Communication Logs: Retained for 2 years for customer support reference and dispute resolution purposes.
  • Usage Data & Analytics: Aggregated non-identifiable data may be retained for a longer period for business analytics purposes.

After Account Closure: When you close your mee44 account, we will delete or anonymise your personal data from our active systems within the stipulated period, except where data retention is still required by law.

9 Changes to This Privacy Policy

Mee44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or relevant technological developments.

When we make material changes to this policy, we will:

  • Updating the "Last Updated" date shown at the top of this document.
  • Sending notifications to the email address registered in your account.
  • Displaying a clear notice on the mee44 homepage for an appropriate period after changes take effect.

It is your responsibility to review this Privacy Policy periodically. Your continued use of the mee44 platform after any changes are published will be considered your acceptance of the updated policy.

Questions or concerns regarding this Privacy Policy may be submitted to us via email at [email protected] or by referring to the FAQ our team for further guidance.

10 Contact Our Privacy Team

If you have any questions, requests, or complaints regarding the mee44 Privacy Policy or how we handle your personal data, our privacy team is here to assist you.

How to contact us:

  • Privacy Email: [email protected] — for enquiries related to personal data and your rights.
  • General Support Email: [email protected] — for general enquiries related to your account and the platform.
  • Live Chat: Available 24/7 directly within the mee44 platform for immediate response.
  • Telegram: Through the official mee44 support channels accessible from within your account.

We are committed to responding to all privacy-related enquiries within 5 business days, and fulfil data rights requests within 30 business days from the date of receipt of a complete request.

Official Complaint: If you are not satisfied with how we handle your privacy complaint, you have the right to file a formal complaint with the Department of Personal Data Protection Malaysia (JPDP) under the provisions of the Personal Data Protection Act 2010.

Play with Peace of Mind at mee44

We have taken every necessary step to protect your privacy. Now it is time for you to register an account and enjoy the best gaming experience in Malaysia, with full confidence that your data is safe with us.

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